IMPLEMENT CLIPPER ALREADY!!!!!!!!
Bus and Rail Service
In Chicago, you can text message your stop number to a special number and it will reply with the next buses destined for that stop. The current realtime schedule requires a smart phone and is difficult to navigate.
I have started to use light rail more. But I have a suspicion that very few people actually PAY to use it.
I hardly ever see anyone use the ticket machines.
I NEVER see anyone check for tickets.