A lot of people work in Mountain View and Sunnyvale, so why are the express buses only going to Palo Alto and Fremont? There is only ONE EXPRESS bus from San Jose to Sunnyvale. And it only makes ONE trip a day each direction.
All other buses that make that trip are LIMITED buses (and the "Rapid" 522), which take a LONG time.
It seems like fast, frequent service from San Jose to MV or Sunnyvale would get more people...