A mobile app that customers can use for Outreach ride scheduling. ride management, ride status, payments, and ride history. To meet this use, provide (or utilize) fleet and personnel management data. Provide an automated notification system to customers that provides ride status updates such as accurate arrival estimates. If arrival is delayed, additional notices are sent. Provide a customer call back system so customers don’t have to wait on hold. Show customer the vehicle position on a map. And more!