Bus and Rail Service

What could VTA do to get you to ride our buses and light rail more often. We want to hear your ideas, and we want other to vote so we can learn the best way to get more cars off the road and people on transit.

Bus and Rail Service

Use electronic station signs like how BART uses them

Again, this will help increase productivity and efficiency for riders. Although VTA does show times on the paper bulletin, it would be easier for riders to look up and see how many minutes the next train will arrive. This should also include: service advisories, active updates on *recent* delays, etc. By doing this, VTA can easily upgrade its current light rail infrastructure to that of a subway. Also, these signs are ...more »

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11 votes

Bus and Rail Service

Open up data for use by developers

Publish data to the Web so that app developers can access it. Right now, you can plan a trip with Google, but developers can't access that data to develop other useful apps. Also, VTA has an AVL system - it would be great if real-time vehicle location and arrival time estimation was available. This could also allow installing real-time arrival signs at busy stops. If this info was made available to developers, they could ...more »

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8 votes

Bus and Rail Service

Elevated Light Rail

Light Rail's average speed south of downtown is roughly 50mph, but once it reaches downtown, it slows to a snail-like crawl of 10-15mph. This is due to the fact that the train must wait for both traffic and pedestrians because it is at street level. I suggest that the train tracks downtown either be elevated (similar to Chicago's El-train) or tunneled. This type of upgrade would speed up service enormously. If ...more »

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7 votes

Bus and Rail Service

Citizen-Focused Service Performance Management

The Santa Clara Valley Transportation Authority (VTA) is, in part, a service-oriented organization. In order for a service-oriented organization to be successful, it must focus on providing high quality service to its existing customers. By doing so, existing customers become loyal and feel compelled to tell others about their positive experiences with the organization. Along with its organizational vision and mission, ...more »

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7 votes

Bus and Rail Service

Employer Sponsored EcoPass(Free to Use on VTA by Employees)

Employers play a major role in influencing how employees use public transit. Details about VTA's Ecopass program are @ http://www.vta.org/ecopass/ecopass_corp/epbenefits.html I think VTA should approach each major employer along North first street and atleast bring to their notice about VTA's Ecopass program I approached my employer to offer Free Ecopasses to all our employees and they were happy to do it.It is also ...more »

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7 votes

Bus and Rail Service

Quiet and Sanitized

If during the daily commute I can take a nap or listen to MP3, riding VTA will be a better choice than driving even it takes longer time.

However, I noticed often time there are people talking, music, or even body odor, etc... That is the unpleasant part riding public transp.

Clean is another issue. Flu and germs is a big reason people avoid public transp.

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6 votes