Bus and Rail Service

What could VTA do to get you to ride our buses and light rail more often. We want to hear your ideas, and we want other to vote so we can learn the best way to get more cars off the road and people on transit.

Bus and Rail Service

Wi-Fi on Board Vehicles

If there is Wi-Fi on the bus then I could take the bus and light rail to work and use that time productively. I could work remotely, check my email, or just surf the Internet.

Submitted by (@customer.service)

Voting

20 votes

Bus and Rail Service

Express Light Rail Train

Light Rail services take too long to get from Santa Teresa to Great Mall or Mountain View. Might as well drive. There are too many unnecessary stops at stations where no one gets on or off the train.

 

Express trains will be a good idea.

Submitted by

Voting

9 votes

Bus and Rail Service

Enforce fares on Light Rail

I have started to use light rail more. But I have a suspicion that very few people actually PAY to use it.

 

I hardly ever see anyone use the ticket machines.

 

I NEVER see anyone check for tickets.

Submitted by

Voting

7 votes

Bus and Rail Service

Use electronic station signs like how BART uses them

Again, this will help increase productivity and efficiency for riders. Although VTA does show times on the paper bulletin, it would be easier for riders to look up and see how many minutes the next train will arrive. This should also include: service advisories, active updates on *recent* delays, etc. By doing this, VTA can easily upgrade its current light rail infrastructure to that of a subway. Also, these signs are ...more »

Submitted by

Voting

11 votes

Bus and Rail Service

Elevated Light Rail

Light Rail's average speed south of downtown is roughly 50mph, but once it reaches downtown, it slows to a snail-like crawl of 10-15mph. This is due to the fact that the train must wait for both traffic and pedestrians because it is at street level. I suggest that the train tracks downtown either be elevated (similar to Chicago's El-train) or tunneled. This type of upgrade would speed up service enormously. If ...more »

Submitted by

Voting

7 votes

Bus and Rail Service

Buses on Lawrence and San Thomas Expressways

These two roads carry a ton of cars, which means they are popular travel routes. They already have dedicated bus/carpool lanes and very-long green lights, which means you could run a very fast and efficient bus service on them. They seem like ideal candidates for frequent bus service, yet they currently have virtually no service at all.

Submitted by

Voting

7 votes

Bus and Rail Service

Paint Buses Attractive Colors

How do you get 22-year-old college students to continue to take buses after college? How do you get 28-year-old professionals who want to help the environment, but who have never taken a bus, to consider stepping on a bus? The outside of our buses are the best opportunity to advertise them to potential riders ... or drive people away. How the buses are painted matters a lot. Right now buses are painted white with ...more »

Submitted by

Voting

2 votes

Bus and Rail Service

Free Weekend Service

If VTA would allow me to ride the bus and light rail for free on weekends I would ride it to places I go for fun. For example, it would be pretty easy to take the train to the Tech Museum in San Jose, or to Downtown Campbell just to window shop.

Submitted by

Voting

3 votes

Bus and Rail Service

Open up data for use by developers

Publish data to the Web so that app developers can access it. Right now, you can plan a trip with Google, but developers can't access that data to develop other useful apps. Also, VTA has an AVL system - it would be great if real-time vehicle location and arrival time estimation was available. This could also allow installing real-time arrival signs at busy stops. If this info was made available to developers, they could ...more »

Submitted by

Voting

8 votes

Bus and Rail Service

Online, Near-realtime Bus/Train display

I suggest you add real-time, online bus tracking. I'm sure that you're already collecting the GPS coordinates of all of the buses regularly. Now imagine if that data could be overlaid on Bing Maps or Google Maps or Map Quest or Yahoo! Maps.... I could pop open a window, while still at my desk, and have a decent idea if I had just missed my bus... or if the bus was late... or what not. And, for the smartphony users, you ...more »

Submitted by

Voting

6 votes

Bus and Rail Service

Better connections to Caltrain

Caltrain works very well if you want to go quickly from San Jose to points north/west. VTA's light rail lines have some quite fast sections south of Downtown San Jose. Together, they could make a rapid transit network that can take transit riders all the way across the county quickly, in the way that freeways do for drivers. But the connections are often poorly timed, especially between the Caltrain and the Santa Teresa ...more »

Submitted by

Voting

0 votes

Bus and Rail Service

Quiet and Sanitized

If during the daily commute I can take a nap or listen to MP3, riding VTA will be a better choice than driving even it takes longer time.

However, I noticed often time there are people talking, music, or even body odor, etc... That is the unpleasant part riding public transp.

Clean is another issue. Flu and germs is a big reason people avoid public transp.

Submitted by

Voting

6 votes