The new web site is way too "big" (visually) for my smart phone. The web site should be easy to use from mobile devices and should be optimized for information you want when you are out and about: when's the bus coming, how do I get where I want to go, who can I call for help, etc.
sfmta.com is fairly easy to navigate and pretty comprehensive, but still doesn't do a great job of optimizing for people access the site on the go.
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